The Pakistan Telecommunications Authority claims to have about 98 million 3G and 4G subscribers by the end of March of 2021, compared to 96.26 million by the previous year (PTA).
Compared to end-March 2018, the number of cell phone users in Pakistan increased by 1.93 million.
On a monthly basis, year-over-over-year basis, Monthly Next Generation Mobile Service (MGS) went up from 42.79% to 43.51%.
l Jazz had 8.2 million 3G users in March but the number fell to 8.79 million by the end of the year, recording a 0.2 million decrease The new 4G users’ count rose from 27.56 million to 28.6 million by the end of February
In the second quarter of this year, 4G users increased from 5.4 million to 22.5 million, while 3G subscribers declined from 5.0 million to 4.9 million.
During the month of March, the number of 3G users in Telenor fell from 5.87 million to 5.73 million. The number of 4G subscribers rose from 15.5 million to 16.1 million between the start of March and the end of the month.
uFone G customers fell from 4.59 million to 4.5 million between February and March 31st. Within the end of February in 2021, the number of users who had signed up for 4G service had risen from 5.9 million to 6.05 million.
The number of TV sets connected to the cellular network rose from 84.02% at the end of February to 84.68% in March. By the end of March 2021, gross teledensity has risen from 85.81% to 85.81%
Over 26,000 complaints have been made to the PTA of cellular service providers, LDIs, ISPs, and PTCs by telecom subscribers by the end of March 2021. We said that PTA was able to respond to over 99% of the 26808268098
According to reports, Jazz is in the lead with approximately 18,000 complaints, while Zong ranks second with 3013 recorded complaints.
Over the course of the life of the cellular industry, cellular subscribers form a large part of the overall base, therefore the most grievances belong to this category. The overall number of lawsuits filed against executives increased to nearly 26,000 in March of 2011.
We found that Jazz received 18,386 complaints, making 70% of all complaints. The number of ZMO-related complaint tally comes to 3,013 which is 11.3% of the total complaints received.
CMO complaints submitted totaled 2360, making up 8.9% of all of the available complaint inventory.
Telor, the next highest number of users, had 2664 grievances in favour of it, which is 3 percent.
The PTA also received 103 complaints related to telephone services in March in the years between then and March of the following year, of which 95 were answered. While 337 complaints were made, 330 were satisfactorily handled by ISPs.